1. Introduction

Cloud Support Bootcamp ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account information: Name, email address, login method
• Payment information: Credit card details (processed by Stripe)
• User content: Course progress, quiz scores, forum posts

2.2 Automatically Collected Information

• Usage data: Pages visited, time spent, interactions
• Device information: IP address, browser type, operating system
• Cookies: Session and preference cookies (see Cookie Policy)

3. How We Use Your Information

We use your personal data to:

• Provide and maintain the Service
• Process payments and manage subscriptions
• Track learning progress and issue certificates
• Communicate with you about updates, support, and marketing
• Improve and personalize your experience
• Prevent fraud and ensure security
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you have given consent for processing (e.g., marketing)
• Contract performance: To provide the Service you requested
• Legitimate interest: To improve the Service and prevent fraud
• Legal obligation: To comply with applicable laws

5. Data Sharing

We may share your information with:

• Service providers: Stripe (payments), hosting services, analytics providers
• Legal authorities: When required by law or in response to valid legal requests
• Business transfers: In case of merger, acquisition, or asset sale

We do not sell your personal data to third parties.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit processing of your data
• Data portability: Receive your data in a structured format
• Object: Object to processing of your data
• Withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected].

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. International Data Transfers

Your data may be processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards, such as Standard Contractual Clauses, to protect your data.

10. Children's Privacy

Our Service is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children under 16.

11. Cookies

We use cookies and similar tracking technologies. For details, see our Cookie Policy. You can manage cookie preferences through our cookie consent banner.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

• Email: [email protected]
• Address: Cloud Support Bootcamp, 123 Example Street, 00-000 Warsaw, Poland

14. Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority in your country if you believe our processing of your personal data violates GDPR.